Consumer Protection

Consumer Protection
Empowering
Consumers with
Secure & Accessible
Digital Services.

We ensure secure, transparent digital services, protecting your rights and guiding safe online use.
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<p>File a <span style="color:var(--primary);">Complaint</span></p>

File a Complaint

<p>Scope of IT <span style="color:var(--primary);">Consumer Protection</span></p>

Scope of IT Consumer Protection

<p>IT Dispute <span style="color:var(--primary);">Resolution</span></p>

IT Dispute Resolution

Consumer Protection
for you

ABOUT US

Safeguarding your Consumer Rights

The National Information Technology Authority, Uganda (NITA-U/the Authority) under the National Information Technology Authority, Uganda Act No. 4 of 2009 has a wide mandate that ensures the regulation of Information Technology (IT) in Uganda. Section 5 (Q) of the Act mandates the Authority to protect and promote the interests of consumers or users of information technology services or solutions.